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Communication Channel Procedure

The following procedure is based on board policy 307 & 200.4 and is to be used for most problem situations/issues:

  1. Students, parents, teachers, staff, or administration may initiate the procedure.
  2. All parties are to respond in as timely manner as possible. Normal guidelines should be five (5) working school days maximum.
  3. Contact the individual(s) closest to the problem/complaint. Allow that individual to address/resolve the situation.
  4. If the problem has not been resolved, contact the next level of authority (i.e. principal after contacting a teacher).
  5. Review the efforts to date and again work to resolve the situation.
  6. If the problem/situation has not been resolved with the principal/supervisor, the concerned party has the option to bring it to the attention of the superintendent within five school days. The superintendent will review what has occurred and seek to resolve it and/or generate additional solutions within 15 school days.
  7. If the superintendent does not resolve the problem, the concerned party has the option to go before the school board. The action of the board will be final.


United Community School1284 U AveBoone, IA  50036


This institution is an equal opportunity provider.

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